Seven-plus years of face-to-face sales and customer service across retail, hospitality, and delivery. Co-founder of a street-interview media studio: on-camera talent who grew a channel to 10,000+ followers and roughly five million views in under three months, and who personally closes its paid brand sponsorships. Anthropic-certified AI operator building automation and lead-follow-up systems for small businesses. Award-winning pianist with 12+ Carnegie Hall performances. Born and raised in New York City, fluent in Armenian. Committed to building a long-term real estate career in Dubai alongside teammate Douglas Wong.

What I Bring an Agency

• Sales at the front line: front-counter sales, doorstep service, and sponsorship deal-closing — including negotiating terms and walking away from bad ones
• The Armenian buyer market: native-fluent Armenian (Yerevan dialect) and lifelong cultural fluency with the global Armenian diaspora
• Self-produced marketing: on-camera presenting, filming, editing, and multi-platform distribution — a proven audience-building engine in one agent
• AI & automation: multi-agent Claude pipelines, automated lead intake and follow-up, content scheduling, CRM workflows — certified by Anthropic Academy
• Cold-approach mastery: hundreds of on-camera street approaches — opening strangers, reading people fast, and earning trust in seconds

Experience

• Built the street-interview brand @apennyathought from zero to 10,000+ Instagram followers and ~5M cross-platform views in under three months
• Closed and delivered paid brand sponsorships, including a campaign filmed at Madison Square Garden; manage an active outbound partnership pipeline
• Run all production and an AI-automated distribution system across every major platform; covered World Cup and NBA playoff crowds live
• Host and guest on podcasts; own the full podcast workflow — recording setup, audio gear, and episode production

• Build AI automation for small businesses: lead capture and follow-up workflows, content distribution, and process optimization (Lean/Kaizen)
• Anthropic Academy certified — AI Fluency: Framework & Foundations, and Claude 101

• Front-counter sales and customer service — the first face of the business, turning walk-ins into repeat customers (June 2019 – March 2020; role ended by COVID closure)
• Returned to run delivery operations (June 2022 – present): route management and doorstep customer relationships across Westchester County

• High-speed counter service and order accuracy in a rush-hour environment

• Synchronized tableside service at a high-volume steakhouse; triple shifts and 16-hour days; Micros POS

• Production and fulfillment lead at a print shop; quality control and deadline discipline

• Trusted with customers' vehicles; front-of-house first impressions

Education & Certifications

Fiorello H. LaGuardia High School, New York — diploma, 2016 · Anthropic Academy: AI Fluency & Claude 101 (2026) · CPAT — Candidate Physical Ability Test, passed · Award-winning pianist — 12+ Carnegie Hall performances, incl. full concerto with orchestra · Will complete RERA certification upon joining (agency-sponsored)

Languages

English (native) · Armenian (fluent, Yerevan dialect)